Our Process

Wondering how our process works? Here's everything you need to know about working with us.

UNDERSTANDING YOUR PARTNER

You will meet with a jewellery consultant in our relaxed showroom environment, or if you live outside of Auckland we regularly work with clients remotely. We will first get to know you and a little bit about your partner to gather an understanding of what you're looking for in a ring. If you aren't quite sure, we can help by asking some questions about your partner to give you advice on what might suit her.

CHOOSING A DESIGN

As all of our rings are made to order, we will guide you through the process of choosing a design from our Signature Collection, where every piece in the collection is designed in-house by our design team. If you're wanting to bring a bespoke design to life, you can learn about our bespoke design process here.

SELECTING THE DIAMOND

With a Signature Collection design and your budget in mind, our team will individually source diamond or gemstone options for you to choose from, making the journey of your ring really special. The process of you choosing the centre stone, means that we can balance the carat weight and quality of the stone to ensure you are keeping to your budget and not compromising on the design.

CRAFTED IN OUR WORKSHOP

With a design chosen and your stone individually selected by you, your ring is made to order in our onsite workshop. Your ring will be crafted to perfection in the hands of our skilled goldsmiths and setters, with over 100 years combined experience. Crafting the ring takes around 6-8 weeks, and then you're ready to propose.

READY TO START THE CONVERSATION?

Whatever you need, we're here to guide you every step of the way.

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THANK YOU FOR YOUR MESSAGE

We always endeavour to respond to our messages as soon as we can. If you would like to reach us a little sooner, please give us a call on 09-373 4370.